Shipping policy

Thank you for shopping with Force Noire X. We strive to process and deliver every order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During product launches, promotional events, or holiday seasons, processing times may be longer.

Shipping Times

Estimated delivery times are:

  • Netherlands: 1–3 business days
  • European Union: 3–7 business days
  • International: 5–15 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any applicable customs duties, import taxes, or local fees for international orders are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number (where available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Force Noire X is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the shipping carrier to investigate the issue and provide an appropriate solution where possible.

Delays

While we aim to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Customs inspections
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Supply chain disruptions

Force Noire X is not liable for delays caused by shipping carriers or events outside our reasonable control.

Force Majeure

Force Noire X shall not be held liable for any delay or failure to fulfill orders resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government actions, strikes, transportation disruptions, power outages, cyber incidents, or other unforeseen circumstances. In such cases, delivery times may be extended until normal operations resume.